Amber Jones
Operations Manager
With over 15 years of experience in the investment world, Amber is the first point of contact for clients, ensuring their needs are met with efficiency and care. Her role encompasses everything from opening accounts and scheduling appointments to answering calls and handling a variety of client needs. Amber’s ability to resolve issues quickly or connect clients with the right specialist makes her an invaluable asset to the firm.
Amber's approach to client service is marked by her personal touch. Clients appreciate that when they call Invariant, they speak directly to her, avoiding the frustration of automated prompts. Her commitment to returning missed calls promptly and her deep knowledge of the business ensure that clients feel valued and supported at every turn. Amber's dedication to providing exceptional service is a key reason why Invariant is known for its outstanding customer satisfaction.
Having been with Invariant since its inception, Amber has developed strong, familial bonds with both her colleagues and clients. She treasures the flexibility her job provides, allowing her to balance her professional responsibilities with her role as a devoted mother. Living on a mini-farm in Halifax, Amber is a proud and supportive parent who finds immense joy in the connections she has built over the years with Invariant’s clients, many of whom she considers extended family.